Breaking the Mould allows people to take ownership of their
work, when that happens their performance becomes amazing.
operation where no new ideas or changes were incorporated into the process
the staff increased their output by 50%.
This new level of performance equalled the world record.
Four months later the old world record had been accepted as their
normal level of performance.
Breaking the Mould™
We have been our own worst enemies, we could have been
doing this for ourselves for years.
I wish they had more confidence in us.
I think they should treat us with more respect.
I feel quite angry about all this stuff you are doing. I have put up with so
much **** all my working life and now, just when I am ready to retire, you
come along with something like this.
Jim McCauley, Driller
If you want to teach a dog to stop wagging its tail, every time it wags its
tail hit it on the nose with a newspaper. It will soon learn to stop wagging
Do you see anyone here wagging their tail?
Geoff Walker, Company man, Shell
I thought you were just consultants but now I can see that you are
something completely different.